Support

        FAQs

        FAQs

         

        1.Q: Does NORCO industrial PC support WIN Embedded?

        A: Yes, most models support WIN Embedded. In case it does not support, you can ask NORCO for customization.

        2.Q: How to connect AT power supply?

        A: AT connection approach: White, Black, Blue, Brown. Don’t connect white and black on the same side (vertically).

        3.Q: When I turn on the power and touch the chassis, I feel like I have an electric shock.

              A: Power supply is not properly grounded.

        4. Q: CPU frequency is different from the actual frequency.

        A: CPU frequency setting in BIOS is incorrect.

        5 .Q: The computer is hanging after refreshing BIOS. What can I do?

        A: 1) Use a working BIOS chip to boot computer.

              2) Use Boot Block to restore BIOS chip.

        6. Q: After the computer boots up, I hear a continuous beeping sound.

              A: Re-inserting memory usually can solve the problem.

        7.Q: What is PICMG?

        A: PICMG means PCI Industrial Computer Manufacturers Group. PICMG is a consortium of over 450 companies that   collaboratively develop open specifications for high performance telecommunications and industrial computing   applications. PICMG's purpose is to offer equipment vendors common specifications, thereby increasing availability and   reducing cost and time-to-market. NORCO FULL SIZE CPU card support PICMG specifications.

        8.Q: What is Qseven?

        A:Qseven, a computer-on-module (COM) form factor, is small sized and highly integrated computer module that can be used in a design application much like an integrated circuit component.The Qseven module transfers all the major signals and interface to the carrier board via golden fingers at the PCB edge. This is easier to install and saves the cost of a board-to-board connector. And at 70mm x 70mm board dimensions, the Qseven module offers the best cost / performance solution for mobile and handheld applications.

        9.Q: Why does the CPU card sometimes loose CMOS information?

        A: The connection of JCC1 jumper is not good and the jumper cap should be changed.

        10.Q:Does NORCO has an office in Poland?

        A: NORCO has setup a branch office in Netherlands for its business in Europe. You can send emails to nl@norco.com.cn,or  call at 31-(O)40-2028140. NORCO has a global service network, please refer to Contact Us for details.

         

         

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